TERMS & CONDITIONS

Welcome to The Gold Coast Restaurant & Lounge. These Terms & Conditions apply to the use of our website, online ordering platform, reservations, events and other services provided by The Gold Coast Restaurant & Lounge.

 

By using our website, making a reservation, placing an order or purchasing any service from us, you agree to these Terms & Conditions.

 

Reservations

Reservations are subject to availability and are only confirmed once you receive confirmation from The Gold Coast Restaurant & Lounge.

 

Guests are encouraged to arrive on time for their reservation. Tables may be released after 30 minutes if we have not been notified of a delay.

 

For certain reservations, events, large groups or private dining bookings, a deposit or advance payment may be required. Any applicable deposit, minimum spend or cancellation conditions will be communicated before payment is made.

 

Large Groups, Private Dining & Events

Bookings for private dining, corporate events, celebrations and exclusive venue hire may be subject to separate booking terms, minimum spend requirements, deposits and cancellation conditions.

 

Where separate written terms have been provided for an event, those terms will take precedence over the general terms on this website.

 

Online Orders

All food and beverage orders are subject to availability. We reserve the right to substitute, amend or remove menu items where necessary.

 

Customers are responsible for providing accurate delivery, collection and contact information.

 

Estimated preparation or delivery times are provided as guidance and may vary depending on order volume, traffic, availability and other circumstances outside our reasonable control.

 

Menu & Pricing

Menu items, descriptions, availability and prices may change without prior notice.

 

Prices shown at the time an order or booking is confirmed will apply to that transaction unless an obvious pricing or technical error has occurred.

 

Food Allergies & Dietary Requirements

Guests must inform us of any allergies, intolerances or dietary requirements when making a reservation or placing an order.

 

While our team takes reasonable care when preparing food, our kitchen handles multiple ingredients and we cannot guarantee that any dish will be completely free from traces of allergens.

 

Alcohol

Alcohol will only be served or supplied in accordance with applicable Ghanaian laws. Management reserves the right to refuse alcohol service where appropriate.

 

Conduct & Right of Admission

We reserve the right to refuse admission or service, or ask a guest to leave, where conduct is abusive, threatening, unsafe, disruptive or inappropriate.

 

Intellectual Property

All branding, logos, photographs, menus, designs, written content and other material appearing on this website belong to The Gold Coast Restaurant & Lounge or are used with permission and may not be reproduced commercially without authorisation.

 

Third-Party Services

Our website may use third-party providers for services including reservations, payments, delivery, maps or other functionality. Their separate terms and privacy practices may also apply.

 

Liability

Nothing in these Terms & Conditions limits any rights or protections that cannot legally be excluded under Ghanaian law.